FA

q

Free Forte Wireless Service Plans

Forte Wireless’s free Lifeline service is supported by the federal, and where applicable, state Lifeline assistance programs. You must qualify for Lifeline service and it is available for only one wireline or wireless account per household.

New Forte Wireless Wireless Lifeline customers receive:

  • A minimum 4.5GB FREE Data Each Month*
  • Unlimited FREE Texts Each Month
  • A minimum of 1000 FREE Voice Minutes Each Month*
  • FREE Android™ Smartphone
  • FREE Voicemail Account, Call Waiting and Caller ID
  • FREE 911 Access, Unlimited Calls to 211 and Calls toCustomer Care
  • The Ability to Keep Your Current Home or Cell PhoneNumber

Additional voice minutes, data, international calling texting are available for purchase. For more information, go to the “Adding Services to Your Account” section.

*Offer may differ by state. Please click here to see your state’s offer.

The Affordable Connectivity Program (ACP) is a federalprogram enacted to reduce broadband service bills for eligible consumers andhelp these households stay connected to jobs, critical healthcare services, andvirtual classrooms.

Each month, the free Assurance Wireless Affordable Connectivity Program service includes:

  • FREE Unlimited Data, including 25GB High-speed Data
  • FREE Unlimited Texts
  • FREE Unlimited Minutes
  • FREE 2.5GB High-speed Mobile Hotspot Data
  • New Assurance Wireless customers also receive a FREE Smartphone!

During congestion, heavy data users (>35GB/mo.) and customers choosing Assurance Wireless or similarly prioritized plans (e.g. T-Mobile Essentials, Metro by T-Mobile) may notice lower speeds than other customers due to data prioritization. Full speeds available up to data/tethering allotment; then slowed to up to 600 kbps speeds for balance of service period. Video typically streams in SD.

Additional international calling and international texting are available for purchase. For more information, go to the “Adding Services to Your Account” section.

Paid Forte Wireless Service Plans with No Usage Requirements

For $10 for a year of service,* customers enrolled in the Lifeline with Hotspot plan will receive:

  • FREE Android™ Smartphone
  • 2GB Mobile Hotspot Data
  • 4.5GB FREE Data Each Month**
  • Unlimited FREE Texts Each Month
  • A minimum of 1000 FREE Voice Minutes Each Month**
  • FREE Voicemail Account, Call Waiting and Caller ID
  • FREE 911 Access, Unlimited Calls to 211 and Calls to Customer Care
  • Service without aminimum usage requirement

Additional voice minutes, data, international calling and international texting are available for purchase. For more information, go to the “Adding Services to Your Account” section.

*Non-refundable $10 payment due upfront for access toup to one year of wireless services, decremented at 83¢ per month (plus ayearly rounding payment of up to 4¢), and optional paid add-on services. State & localsales taxes & fees may apply.

**Offer may differ by state. Please click here to see your state’s offer.

For $10 for a year of service,* customers enrolled in the Data Unlimited Plus plan will receive:

  • Unlimited High-speed Data
  • Unlimited High-speed Minutes
  • Unlimited High-speed Texts
  • 10GB High-speed Mobile Hotspot Data
  • Service without aminimum usage requirement

New Forte Wireless customers also receive a FREE Smartphone!

During congestion, heavy data users (>35GB/mo.) and customers choosing Forte Wireless or similarly prioritized plans (e.g. T-Mobile Essentials, Metro by T-Mobile) may notice lower speeds than other customers due to data prioritization. Full speeds available up to tethering allotment, then slowed to up to 600kbps speeds for balance of service period. Video typically streams in SD.

In addition, international calling and international texting are available for purchase. For more information, go to the”Adding Services to Your Account” section.

*Non-refundable $10 payment due upfront for access toup to one year of wireless services, decremented at 83¢ per month (plus ayearly rounding payment of up to 4¢), and optional paid add-on services. State & localsales taxes & fees may apply.

For $10 for a year of service,* Lifeline + ACP customers enrolled in the Data Unlimited Plus plan will receive:

  • Unlimited High-speed Data
  • Unlimited High-speed Minutes
  • Unlimited High-speed Texts
  • 12GB High-speed Mobile Hotspot Data
  • Servicewithout a minimum usage requirement

New Forte Wireless customers also receive a FREE Smartphone!

During congestion, heavy data users (>35GB/mo.) and customers choosing Forte Wireless or similarly prioritized plans (e.g. T-Mobile Essentials, Metro by T-Mobile) may notice lower speeds than other customers due to data prioritization. Full speeds available up to tethering allotment, then slowed to up to 600kbps speeds for balance of service period. Video typically streams in SD.

In addition, international calling and international texting are available for purchase. For more information, go to the “Adding Services to Your Account” section.

* Non-refundable $10 payment due upfront for access toup to one year of wireless services, decremented at 83¢ per month (plus ayearly rounding payment of up to 4¢), and optional paid add-on services. State& local sales taxes & fees may apply.

Qualifying, Applying & Switching

Requirements vary from state to state, but generally you may qualify for Forte Wireless Lifeline service if you are on certain public assistance programs or based on your household income. Note: If you live in California, please visit the CA-Specific FAQs tab.

Qualifying public assistance programs include, but are not limited to:

  • Medicaid (Medicare is not acceptable)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Veterans and Survivors Pension Benefit Program
  • Federal Public Housing Assistance (Section 8)

You may qualify if your household yearly income falls within the range indicated next to your household* size:

135% of Federal Poverty Guidelines for 2022

Household SizeYearly Income
1$0 – $18,346
2$0 – $24,718
3$0 – $31,090
4$0 – $37,462
5$0 – $43,834
6$0 – $52,207
7$0 – $56,578
8$0 – $62,950

If there are more than eight (8) people in your household, THEN add $6,372 for each additional person.

Example: For household of nine (9) people, the Yearly Income allowed = $0 – $69,322 ($62,950+ $$6,372).

*A household is defined as any individual or group of individuals who live together at the same address and share income and expenses. Household income includes all income received by everyone in your household, whether taxable or non-taxable, including, but not limited to, wages, salaries, interest, dividends, spousal support and child support, grants, gifts, allowances, stipends, public-assistance payments, social security and pensions, rental income, income from self-employment and cash payments from other sources and all employment-related, non-cash income.

Enrollment in this government benefit program is available to individuals who meet federal or state-specific eligibility criteria. You must provide proof of program participation or proof of income with your Forte Wireless application. Please remember to send copies of both the front and back of your proof of eligibility documents (not originals) since they will NOT be returned.

A household is eligible if one member of the household:

  • Participates in the Lifeline programbased on enrollment in certain public assistance programs such as Medicaid orSupplemental Nutrition Assistance Program (SNAP) or based on your household income.
  • Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provisions.
  • Received a Pell grant
  • Receives benefits under the Special Supplemental Women, Infants, and Children’s Program (WIC).
  • Or qualifies based on household income. Please see your state page for your specific income requirements.

For free plans you may:

  1. Apply online here.
  2. Call Customer Care at 1-888-898-4888.
  3. Speak to a representative in your neighborhood. The representative will help you apply. Along with proof of eligibility, you will be required to provide proof of address and identity to qualify for a free Forte Wireless phone. Once the representative receives confirmation that you are approved for Lifeline service, you will be provided with a free phone. The representative will help you activate it.

For our $10 Lifeline with Hotspot, Data Unlimited Plus or Data Unlimited plans you may:

  1. Speak to an Authorized Retailer (see section three above for full details)
  2. Call Care at 1-888-321-5880.

Note: These offers are not available online.

If you are applying with SNAP or Medicaid, you will need ONE of the following Eligibility Documents.

  • Benefit ID Card with Name and either Expiration Date or Issue Date printed on card (for example: SNAP or MEDICAID Card).
    • The Issue date must be within the last 12 months, or the expiration date must be in the future. Cards with expiration dates in the past or issue dates more than a year old will not be accepted.
    • Benefit ID Cards without Name/Expiration Date/Issue Date WILL NOT BE ACCEPTED and will result in Application denial.
  • Award or Notice Letter of Participation from an authorized government agency
    • Must include your name & address and be dated within the past 12 months

OR

  • Benefits Statement for qualifying program
    • Must include your name & address and be dated within the past 12 months

If you need any of the documents mentioned above, click here to get phone numbers for state SNAP and Medicaid offices.

If you are applying based on Income, you’ll need a copy of ONE of these documents:

  • Prior year’s State or Federal income tax return
  • Current income statement from employer
  • Federal notice letter of participation in General Assistance
  • Divorce decree or child support document containing income

OR

A copy of three consecutive months of ONE of these statements (from the previous 12 months):

  • Current paycheck stub
  • Social Security benefits statement
  • Veterans Administration benefits statement
  • Retirement/Pension benefits statement
  • Unemployment or Workers’ Compensation benefits statement

We protect your privacy. Your personal information will be shared only with Universal Service Administrative Company® (USAC) and with state agencies for purposes of establishing and confirming eligibility. All information collected electronically is encrypted using Secure Socket Layer (SSL) technology.

  • Forte Wireless is only available to individuals who participate in a qualifying government program or are income eligible.
  • Only one wireless or wireline Lifeline account is allowed per household and service is non-transferable. If you have Lifeline service with another provider and switch to Forte Wireless, you will lose your discount on your previous Lifeline service. It will be applied to Assurance Wireless.
  • Separate households that live at the same address are eligible, including residents of homeless shelters and nursing homes. Residents with temporary addresses are also eligible. A household is defined as any individual or group living together at the same address and sharing income and expenses. If someone else currently receives a discount at your address, Forte Wireless will send you a Lifeline Household Worksheet for you to complete to provide proof of eligibility (to determine if there is more than one household living at your address).
  • If you apply through a representative in your neighborhood and the database indicates there is already a Lifeline service at your address, the representative will assist you in filling out the Lifeline Household Worksheet.
  • The address you provide for your phone service must be your place of residence, whether permanent or temporary.

Forte Wireless participation is subject to Terms and Conditions (including an arbitration provision).

  • Inform us immediately upon learning that you no longer qualify for Lifeline service from Forte Wireless, and we will discontinue your Forte Wireless Lifeline service. You may continue to use your Forte Wireless phone and account at the low non-Lifeline rate of 10¢ per minute and 10¢ per text message, as long as you add at least $10 every 45 days or at least $20 every 90 days.
  • Trademarks
    © 2022 Forte Wireless. Kyocera and the Kyocera logo are registered trademarks of Kyocera Corporation. ALCATEL ONETOUCH® CinchTM is a registered trademark of Alcatel-Lucent used under license by TCL Communication and Atlinks.

    Android, Google, the Google logo and Google Play are trademarks of Google Inc.

    Research In Motion, the RIM logo, BlackBerry, the BlackBerry logo and SureType are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries – these and other marks of Research In Motion Limited are used with permission.

    iPhone® & © Apple Inc. All rights reserved.